Refund policy
Refund & Return Policy
At RA Jewellers, we take pride in the quality of our fashion jewellery. Please read our policy carefully before placing an order.
Return Window: We accept returns within 7 days of delivery, provided the item is unused, in its original condition, and in original packaging.
Eligible Reasons for Return:
Item received is damaged or defective
Wrong item delivered
Item significantly different from product description
Non-Returnable Items:
Items that have been worn or used
Items without original packaging
Sale or discounted items
Refund Process: Once your return is received and inspected, we will notify you via WhatsApp or email. If approved, your refund will be processed within 5–7 business days via the original payment method. For COD orders, refund will be issued via bank transfer or Easypaisa/JazzCash.
How to Initiate a Return: Contact us at [03374004224 Whatsapp] within 7 days of receiving your order with your order number and photos of the item.
RA Jewellers reserves the right to reject returns that do not meet th
e above conditions.